Saturday, February 27, 2010

Winter's Not Over Yet!

Eighteen inches of snow later, things are heating up and melting here in the 'Cuse. Tonight's big game against Villanova will have more than 36,000 fans, the largest crowd ever for an NCAA basketball game.
We didn't get tickets, so we're at home tonight watching the big game.
Don't worry! The snowbanks are cleared and fans will be arriving early to enjoy all the pre-game excitement.
Go 'Cuse!

Sunday, February 21, 2010

Toyota's Troubles and Tiger's Mea Culpa

We're had some interesting discussions in our PR Management class lately about Toyota and Tiger Woods.
Our perceptive seniors understand the importance of telling your side of the story quickly and honestly and taking responsibility when necessary.
It will be interesting the watch the Toyota executive in his Congressional testimony. As more details emerge, it becomes apparent that a better issues management system should be in place at Toyota to provide a better early warning system. But this will not be enough. An organizational culture that is less hierarchical and more flat will encourage front-line employees to speak up and suggest ideas and changes more quickly.
As for Tiger, the drip-drip of bad publicity continues.
Waiting too long, saying too little, and then bashing the media are three ways to ensure continuing disaster.
As I always tell my students, the truth will always come out sooner or later. Better to get it out sooner and have everyone move on.
We've seen how the alternative approach doesn't work...

Tuesday, February 2, 2010

Winter in Syracuse

We're in the deep freeze!
Well, not the DEEP freeze, but anything under 70 degrees is enough to complain about when we have likely at least two more months of winter here in the 'Cuse.
At least we have a hot basketball team (actually two, the men's and women's teams are both doing very well) to keep us energized until March gets here.
Winter on campus is very pretty. And with a fresh coating of snow every day or so it keeps it nice and clean!
If you're itching for spring, buy a bouquet and put it on your desk.
We'll be growing those tulips before you know it!